Another installment of meet our team! It's the turn of Caroline Lowe - one of The Dunstane's new Duty Managers.
1. In your role Caroline you cover most areas of the Hotel - What do you like the most?
I enjoy being at the front of house, dealing with guests and the general operations of the hotel. Now that I am more confident within my role and reservations I am really enjoying it and I am exciting to keep progressing and hopefully get even more involved with The Dunstane!
2. Do you like the guest interaction in your role at reception?
Do you even have to ask! I love talking to our guests and getting to know about them and what they are expecting from us as a Hotel. It is very rewarding knowing that you are fulfilling their expectations and adding to their experiences.
3. What is your favourite room in the Dunstane?
It is so difficult to choose but I would probably have to say room 120! Although I do like 121 and 108 also! they are beautiful!
4. You are over here from Zimbabwe - that must be quite a change for you! How does working in the UK differ from your hotel in Zim?
It is another world here! Working in the UK is very different to working in Zim. The daily operations are differed as you are faced with different challenges in Zim such as power failures - it is so great not having to worry about generators!
My role at my previous job did have many similarities to my current one. I have always been front of house and I was reservations manager a the lodge in Zimbabwe - that is why I am enjoying learning more and more with the reservations for the Dunstane.
I managed more staff in Zimbabwe as it was not as departmentalized as here, I oversaw the housekeepers, restaurant and the gardeners.
Both business are family owned hotels and customer orientated and I much prefer the person touch of the smaller establishments to larger chain hotels.
6. If you could make one change to The Dunstane - what would it be?
This is a tough one! From the moment we came into the Dunstane to ask for contact details to send CVs to I had a good feeling about it. It is a warm and welcoming environment. I honestly don't feel there are any major changes to be made. A good hotel needs to keep progressing and evolving and I think this is done through the little things - such as specials, events and room amenities....
7. If you could bring something over from your experiences in Zim what would it be?
My family and friends and more sunshine! I think that moving to a new country and new job means new experiences and it is an exciting chapter!
8. Describe your perfect day in Edinburgh?
Definitely starting off the day with coffee from Costa or Starbucks. Then either going to Livingston for retail therapy or to the Forth Road Bridges and having a drink overlooking the water! there are so many places I still have left to visit.
My favourite restaurant so far is Chaophraya - Thai restaurant on Castle Street (apart from Skerries of course!) so probably finishing off my day there!
Tuesday, 9 September 2014
Wednesday, 13 August 2014
There is no better view than Edinburgh in Autumn. There is so much to see and do here, and at The Dunstane, we are looking forward tremendously to welcoming you for an autumn or winter visit. Think about how wonderful it would be to spend a cooling autumn evening inside the Edinburgh Playhouse, watching an incredible performance of Jersey Boys, then heading back to your comfy room in our hotel for a lovely nightcap and a great night sleep. Jersey Boys is playing at the Edinburgh Playhouse from 8th October and is a must see if you are going into town for something exciting.
The Dunstane is only a few minutes from the centre and therefore an ideally placed hub for after all your activities and sightseeing during the day. Once you have experienced Edinburgh you will want to come back time and again. If your stay extends to November, you would be here in time to see Wicked opening on 19th November and running all throughout the Christmas period to the middle of January.
Jersey Boys and Wicked and Great Theatre
Jersey Boys is set around the story of the creation of Frankie Valley and the Four Seasons, taking the audience on a wild adventure of singing and fame. Wicked is based on the story of Oz and tells the tale of how the green witch is considered evil, when in fact she is anything but, initially. The story delves into the backdrop of how she and Glinda the Good Witch fulfill their destinies.
Theatre is a paramount part of Edinburgh culture, and when you stay here with us at The Dunstane, you will get a good feel of just how important. As part of the theatre tradition, the city also hosts the Edinburgh fringe festival throughout August, keeping theatre in the forefront of people’s minds. Come and join us for a performance to remember. Contact our sales team now on 0131 337 6169 to book your stay with us for your theatre break this Autumn.
Thursday, 7 August 2014
Time to Celebrate.
We at The Dunstane love to celebrate Christmas in style…oh, wait….right, it is still the middle of summer. Perhaps we should not tell you about our special hotel offer yet, where you get a chance to spend two or three nights with us—starting at a mere £280 per person—and stay with us over Christmas. Maybe we should keep ‘mum’ about the fact that you can join us for the start of Christmas on Wednesday 24th December, starting with a lovely glass of Scottish Mulled Wine to warm those cockles.
Of course, right now, because it is the middle of summer, and you are out there basking in the heat, you cannot imagine it ever getting cold again, but wait, there's more…Yes, winter will be here and along with it, Christmas. However, if we do not tell you about our special offers, we would be very remiss, given that you can book early and get your rooms sorted out right now. You could miss out on so much over the Christmas period.
So, keep it under your Hat
We definitely can't mention that our Christmas menu is peppered—pardon the pun—with some of the tastiest food you will eat, this side of the Highlands. These dishes include Fresh Scottish Salmon from the Isle of Arran, Duck breast with cabbage and port jus, and traditional Christmas pudding for dessert. We definitely and absolutely can't tell you about that because it would probably make you want to get on the phone and start booking while at the same time hoping winter would show up a little earlier this year.
So, we absolutely won't tell you that you can have an alternate to Christmas pudding if that is not your thing. We have a delectable dark chocolate torte and cherry compote instead for chocolate lovers. Moreover, we absolutely refuse to divulge that you can finish your meal with an excellent cup of freshly brewed coffee and petit fours. Nope, we are not saying a word. Our lips are sealed. Be sure to call our sales team at The Dunstane on 0131 337 6169 to book your place now – spaces filling fast!
Thursday, 31 July 2014
Discover our Fabulous Shopping Break Offers at The Dunstane
Edinburgh although often understated, has some of the most incredible shopping, from Jenner’s to Harvey Nichols and all of the high street shops in between, you are bound to be heading home with heavy shopping bags after a trip to the Scottish capital. Here at The Dunstane we offer the Boutique Hotel experience alongside special shopping breaks that allow you to come and have a weekend’s shopping with an inclusive Scottish breakfast in with your accommodation prices.
|Image Courtesy of Wikipedia|
How about a Shopping Break?
Without doing too much bragging, we like to treat our guests to the fine things in life. Our luxury boutique breaks feature homemade chocolates delivered to your room, a treat bag full of goodies and a luxury gift set from us, here at The Dunstane complimentary. As if that is not enough, how about a glass of Prosecco upon your arrival, full Scottish Breakfast every morning of your stay and a trip to Molton Brown in George Street for the Mini Pamper Package, all for the amazing price of £179.00 per person. This is all based on two people sharing a ‘City' double room for two nights. It sounds like the perfect getaway weekend with a friend, doesn't it?
Shop the rest of Edinburgh
Don’t forget that Edinburgh has plenty more shopping experiences to add to your amazing time with us. There is Princes Street, George Street and of course, for the customary tartan there is the Royal Mile and other areas of the city.
We can also add other options to complete your shopping experience. For example, what about a colours session, or a ‘friends’ day’, or your own private ‘personal shopper’ to help you pick something exquisite? The offer of this exclusive package will remain open only until September 30th, 2014, so book now to avoid being disappointed and come and have a great time with us at The Dunstane in the Scottish Capital. Contact our Sales team now on 0131 337 6169
Wednesday, 30 July 2014
Edinburgh is a city that—similar to New York—never seems to sleep. It does not matter what time of year you come to stay with us at The Dunstane, there is bound to be something to keep you entertained. Whilst it is the summer holidays now, it won’t be long until the October Break and where better to spend the week than Edinburgh. There is something for the whole family, not to mention our amazing special offers for Autumn Breaks but in case you are struggling with what to see and do check out our top picks below.
Edinburgh is a city that—similar to New York—never seems to sleep. It does not matter what time of year you come to stay with us at The Dunstane, there is bound to be something to keep you entertained. Whilst it is the summer holidays now, it won’t be long until the October Break and where better to spend the week than Edinburgh. There is something for the whole family, but in case you are struggling with what to see and do check out our top picks below.
This is one of the best Scottish Farmer's markets around for miles, and you should check out the fresh produce you can get from locally based farmers. Not only will you find tasty treats to tantalise your tongue, but you can also buy artisan created items and crafts to take home and display.
Curious about Edinburgh
Whether you have been here before or not, you have the perfect opportunity to get to know the city better. There are two optional self-guided tours available, and you can also have a treasure hunt if you fancy that too. Ask us for more information.
Can't beat a good glass of vino, right? Take advantage of the wine tasting opportunities in Edinburgh between April and November. If you are here in October, you can check our local tastings and ask us for details.
PBFA Book Fair
Now, if you love the smell of old books, you have to visit the book fair. You can see it down at 80 High Street, the Royal Mile, just about a five minute walk from The Dunstane on 18th October. Here you can buy and look at old and antiquated books and old maps for sale by merchants from all around the United Kingdom. It is a definite must for any bibliophile.
Scottish International Storytelling Festival
Nothing beats a good story and from 24th October to 2nd November you can visit a universe of folklore, dreams, fantasy and fun by coming and listening to storytellers weave their tales of intrigue and imagination as you are whisked away to places and parts afar and unknown. That is at 43-45 High Street.
The Real Mary King’s Close
This is a must-do, for those who have been here before and those who have not. The Real Mary King's Close is an underground adventure of murder, horror plagues and sickness that you simply cannot miss. Staying at The Dunstane we have some amazing special offers which will give you access to all of the above events.
Wednesday, 23 July 2014
At The Dunstane, we love to entertain our guests in the best ways possible, and that includes offering them all the best local advice about things to see when they are here. Edinburgh is renowned for its beauty as a city, and there are so many things to see and do during your visit. We have compiled our own list of favourites for you.
1 – Edinburgh Castle
The ultimate token of Edinburgh, most people who come to Edinburgh do so with the intention of seeing Edinburgh castle. The castle is placed in the centre of the city which means you can see it from many different parts of town. There are tours around the grounds of the castle daily and the views are iconic. There are also featured historic events and activities on throughout the castle, one of our favourites being the Mary Queen of Scot’s event – find out all about her life from 1566.
2 – Scottish Parliament
The Scottish Parliament is based in Holyrood, and the building is fast becoming one of the most visited in the country. Ever since the building was completed, people have come from miles to see and experience. Well worth a visit especially this year with all of the Homecoming activities throughout the summer and autumn.
3 – Edinburgh Zoo
From Panda’s to Meerkats, Edinburgh zoo is one of the best days out in Scotland. See a wide variety of animals in habitats that are as close to their own environments as possible and see daily shows and daily exhibitions which are a fun treat for the whole family. It is only 10 minutes from The Dunstane too, which means getting back to put your feet up is no ordeal!
4 – Trams
Edinburgh is one of an increasing number of British cities to have voted to reinstate her tram system. The Trams have been an ongoing build in Scotland and at the end of May this year they began! The trams run right through the city and are another exciting way to feel the Edinburgh buzz during the summer wherever you are going. With its easy hop on – hop off process you can relax without having to bring your car into the city centre!
5 – Arthur’s Seat
Arthur's Seat is the famous dormant volcano that adorns the Edinburgh skyline, sitting majestically on the outskirts of the city. The Seat is known as such because it resembles a sitting lion with its gently arched back. It is also the home of Salisbury Crags and worth the trip if you fancy escaping from the bustle of the city without having to go too far. On a clear day the views are incredible and you can see over the whole of Edinburgh – it is definitely worth the trek to visit it!
All of the above activities are in the heart of the city – just like us! If you are coming to Edinburgh and are looking for accommodation, look no further than The Dunstane. Our beautifully decorated boutique rooms are perfect for relaxing after a tough day sightseeing! We are close enough to the excitement of the city but far enough away from the hustle and bustle. We have amazing offers on now for the best deals this summer – be sure to call our sales team on 0131 337 6169 and book direct for the best prices.
Thursday, 17 July 2014
Edinburgh Festivals 2014
At The Dunstane Hotel we are proud to be ideally placed to accommodate so many of the guests arriving for the 2014 Edinburgh Festivals. We always like to show our guests the perfect time and when they have travelled from all parts of the globe especially to visit Scotland we want to make their trip a trip of a lifetime and give them plenty happy memories to take home!
Edinburgh International Film Festival
We all enjoyed this year's Film Festival, and hope that next year will be just as excellent and successful as it was this year. The EIFF has been around since 1947 and now a world-renowned event, drawing crowds from every part of the world. Some of the most famous and successful movies from recent years have premiered at the EIFF and no doubt we will see many more. If you were here for this year's festival, we hope you had the best time. If you are planning to come for next year's then give us a call and book your tickets early.
Edinburgh Festival Fringe
The Edinburgh Festival attracts hundreds of thousands of visitors every year, and the Fringe is one of the biggest draws. We at The Dunstane love the festivals that are available around Edinburgh throughout the year, and we are planning ahead for this year’s fringe, taking place between 1st and the 25th August 2014.
At the end of a busy day in Edinburgh you won’t have far to go to reach The Dunstane. We are in the heart of Edinburgh, but also far enough away from the bustle of the town for a great night’s rest before returning to the action the next day! Our luxury boutique hotel is within two minutes of thirty or so venues and there are plenty of others just a few more steps away. If you are planning to come and stay with us at The Dunstane in August, for the Fringe, or just a weekend break, get in touch today and we will ensure a relaxing and comfortable stay.